Prior to joining the Home Office, I worked in the private sector as a customer service advisor at a bank. After a couple of years, I was looking for a new learning and development opportunity. I wanted to earn money and gain qualifications at the same time, so I decided to apply for an apprenticeship with the Home Office.
What I enjoy most about my apprenticeship is that I can take responsibility and ownership of my work. I’ve spent the last 18 months as an apprentice in the Joint Security and Resilience Centre. My day-to-day takes include drafting documents, research and responding to correspondence. My role requires skills such as problem solving, decision making, taking responsibility, adaptability and IT skills.
I’m part of a close-knit team and work alongside my colleagues on a broad spectrum of interesting work. As part of my job, I’ve been able to attend a number of conferences where I’ve networked with exhibitors, arranged agendas for the day and helped facilitate ministerial visits. This has been invaluable in helping my confidence grow.
This apprenticeship has provided me with the opportunity to build excellent working relationships with both internal and external stakeholders. Likewise, I have built great relationships with my fellow apprenticeship colleagues from other teams. We have supported each other to complete group assignments. Plus, it has given me the opportunity to share knowledge and learn from other apprentices.
