We’re recruiting 100 Immigration Officers - JOB NOW CLOSED - Home Office Careers

We’re recruiting 100 Immigration Officers to work in our National Asylum Intake Unit (NAIU) as part of the Intake Response Team (IRT). 

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports. Asylum & Human Rights is a major operational arm of the Home Office, and we play a vital role in supporting the department’s work.

Immigration Enforcement Officer

About the role

The National Asylum Intake Unit is made up of over 800 officers and it registers around 70 per cent of asylum claims nationally, the remainder being registered through Immigration Enforcement and Border Force. 

The National Asylum Intake Unit is responsible for establishing the identity and registering asylum claims from people in different categories, including:

• Small boat arrivals 

• Lorry drops and other clandestine arrivals 

• In-country claimants 

The Intake Response Team sits within the National Asylum Intake Unit. The Intake Response Team is a mobile unit which can be deployed to any National Asylum Intake Unit location or Home Office approved site at short notice, for extended periods.  As this is a mobile post, you should expect regular travel across a number of locations, which may result in overnight stays for several nights to provide a continued response, particularly during seasonal surges. 

The Intake Response Team have a strong team working ethic and if appointed you will be working alongside, and deployed with, the other officers in your team. Teams are comprised of up to 10 Immigration Officers and a Chief Immigration Officer who will lead day to day operations. Travel and Subsistence expenses would be paid in line with policy.  Full training will be provided as part of your role. 

The Intake Response Team is a 365-day operation that operates shifts including earlies, lates, nights, as well as weekend and public holiday working. Shift lengths can vary and be up to 12 hours. Rosters are published in advance, but shifts can change or extend according to business need. An Annualised hours Allowance is paid in addition to the monthly salary to compensate for out of office hours working and flexibility. Details are below in the salary and allowances section. 

Meet the team

You can learn more about our work and ask questions, at our Immigration Officer live events. 

This is an opportunity to hear first-hand what it’s like on a day-to-day basis in these roles plus hear hints and tips to help you with your application.   


We offer competitive starting salaries, along with a Civil Service Pension with employer contribution rates of at least 26.6 per cent, and a range of other brilliant benefits including 25 days annual leave on appointment, rising with service. 

You will also have access to learning and development tailored to your role, an environment with flexible working options and a culture encouraging inclusion and diversity  

Find out more about some of the other benefits we offer.

More about the roles

  • Bedford, Croydon, Dover, Leeds, Newcastle-upon-Tyne, Solihull

    • National: £25,750 – £27,650
    • London: £29,750 – £31,950 

    Plus allowances currently averaging 48.65%. The Annualised Hours Allowance is to compensate for working shift patterns which can include night shifts, early morning starts, late night finishes, as well as weekend and public holidays. This allowance is subject to regular review. 

  • We are looking for people who are: 

    • Motivated, disciplined and organised
    • Show flexibility in dynamic situations within fast-paced operational environments
    • Keen to learn and develop
    • Have a strong sense of personal ethics and honesty
    • Enjoy engaging with a variety of people from all backgrounds
    • Can calmly handle difficult and challenging situations
    • Are passionate about creating an inclusive environment for colleagues to thrive in
    • Will be robust at enforcing UK immigration law whilst maintaining professionalism and sensitivity
  • Successful candidates must be professional, customer focused and be able to demonstrate:  

    • Sound interpersonal, communication (both written and verbal), and relationship building skills with a range of audiences 
    • Communicating clearly with enthusiasm, treating others with respect, compassion and valuing inclusion and diversity 
    • Ability to make effective and difficult decisions under pressure
    • Have the ability to confidently work closely with a range of internal and external partners to achieve a shared goal
    • Be prepared to attend Personal Safety Training to the required level

    You must hold a full valid manual or automatic UK driving licence. 

  • We’ll assess you against these behaviours during the selection process: 

    • Making Effective Decisions
    • Leadership
    • Delivering at Pace
    • Working Together
  • This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience. 

    This gives us the best possible chance of finding the right person for the job. 

    You will submit your application through the online civil service recruitment portal: Civil Service Jobs. 

    1.Statement of suitability 

    You will be asked to complete a personal statement of no more than 500 words explaining concisely how you meet the key responsibilities and essential criteria outlined in this advert. 

    The sift will be conducted against the personal statement only. 

    2. The interview 

    If you are successful at sift stage you will be invited to an interview which will be a blended approach of strengths-based questions (no preparation necessary) and behaviour-based questions on all listed behaviours. Please check above behaviours section for further details. 

  • The closing date for applications is 23:55 on 27th February 2023. 

  • If you are interested in one of these roles, please apply using the button below.