We’re recruiting Immigration Officers - Home Office Careers

We’re recruiting 60 Immigration Officers to work in The Illegal Migration Intake Unit in Manston, Kent.  

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports. The newly formed Illegal Migration Operations Command (IMOC) looks to implement the Illegal Migration Act through processing and screening irregular migrants that fall under the new duties, as well as the creation of a new caseworking directorate.  

About the role 

The Illegal Migration Intake Unit (IMIU-formally National Asylum Intake Unit) is made up of over 700 officers and it registers around 90 per cent of asylum claims nationally, the remainder being registered through Immigration Enforcement and Border Force. 

The unit’s focus is on the timely processing of illegal migrants in different categories, including: 

• Small boat arrivals 

• Lorry drops and other clandestine arrivals 

We are recruiting Immigration Officers to join our two teams based at Manston.  

The two teams are described below. Successful candidates could find themselves working in either of these and may on rare occasions also be required to work from our other Kent-based sites (Dover and (soon to be) Folkestone)  

The Illegal Migration Intake Unit’s various locations undertake the same basic functions of registration and screening of those arriving in the UK illegally. However, each team manages slightly different workstreams.  

Manston Initial Processing and Triage Centre 

Manston (near Ramsgate) is a new Home Office location with a focus on ‘small boat’ arrivals. The Initial Processing and Triage Centre is focussed on adults and families arriving via small boats across the English Channel. 

Co-ordination Hub – Manston 

The Co-ordination Hub is a new team established to provide a clear national command and control framework that seeks to deliver an end-to-end process and system. Its current remit is evolving but at present they are responsible for real time reporting and monitoring of operational events, operational planning, tasking and coordination, including deployment planning and logistical support. The team is also responsible for reviewing and monitoring detention within Manston and completing any necessary detention reviews in line with policy. 

Please note successful candidates posted to either team will be required to wear uniform during every shift. 

Both teams operate 24/7, 365 days of the year. We operate shifts including earlies, lates and nights, as well as weekend and public holiday working. Shift lengths can vary and be up to 12 hours. Rosters are published in advance, but shifts can change or extend according to business need. An Annualised hours Allowance is paid in addition to the monthly salary to compensate for out of office hours working and flexibility. Details are below in the salary and allowances section. 

Meet the team 

You can learn more about our work and ask questions at our Immigration Officer live events. 

This is an opportunity to hear first-hand what it’s like on a day-to-day basis in these roles plus hear hints and tips to help you with your application.


Starting salary of £25,750 plus an allowance currently averaging 44.71%, paid in addition to your monthly salary. 

  • Learning and development tailored to your role 
  • An environment with flexible working options 
  • A culture encouraging inclusion and diversity 
  • A Civil Service pension with an average employer contribution of 27%  

Find out more about some of the other benefits we offer. 

More about the roles

Immigration Enforcement Officer
  • Manston, East Kent

  • £25,750 – £27,650 

    Plus allowances currently averaging 44.71%. This Annualised Hours Allowance is to compensate for working shift patterns which can include night shifts, early morning starts, late night finishes, as well as weekend and public holidays. This allowance is subject to regular review. 

  • We are looking for people who are: 

    • Motivated, disciplined and organised
    • Show flexibility in dynamic situations within fast-paced operational environments
    • Keen to learn and develop
    • Have a strong sense of personal ethics and honesty
    • Enjoy engaging with a variety of people from all backgrounds
    • Can calmly handle difficult and challenging situations
    • Are passionate about creating an inclusive environment for colleagues to thrive in
    • Will be robust at enforcing UK immigration law whilst maintaining professionalism and sensitivity.

    It is a mandatory requirement for this role for all successful candidates to undertake a Personal Safety Training course, to the level requirement for the role, including annual refresher training. Further information about Personal Safety Training can be found in the advert and Candidate Pack (attached to advert). 

    Full training and mentoring will be provided for these roles and may involve residential training courses. 

    Please note that holding a full UK manual driving licence would be beneficial to the role, although not essential.  Manston is not serviced by local public transport, therefore all post-holders will need to ensure they can attend Manston on time for every shift, and if deployed to another Kent based location, if a driving licence is not held. 

  • The post holders must be professional and customer focused and be able to demonstrate: 

    • Sound interpersonal, communication (both written and verbal) skills, communicating clearly with enthusiasm. 
    • Relationship building skills with a range of audiences; treating others with respect, compassion and valuing inclusion and diversity. 
    • Ability to make effective and difficult decisions, often under pressure, applying legislation and policy guidance correctly to ensure compliance. 
    • A good level of computer literacy, including Microsoft applications. 
  • We’ll assess you against these behaviours during the selection process:

    • Delivering at Pace 
    • Making Effective Decisions 
    • Communicating and Influencing  
  • This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience. This gives us the best possible chance of finding the right person for the job. 

    You will submit your application through the online civil service recruitment portal, Civil Service Jobs. 

    1. Statement of suitability 

    You will be asked to complete a personal statement of no more than 750 words explaining concisely how your skills and experience meet the key responsibilities and essential criteria outlined in this advert. 

    The sift will be conducted against the personal statement only. 

    1. The interview 

    If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strengths-based questions (no preparation necessary) and behaviour-based questions on all listed behaviours. Please check above behaviours section for further details. 

  • The closing date for applications is 23:55 on 10th October 2023  

  • If you are interested in one of these roles, please apply using the button below.