We’re Recruiting for Immigration Officers in Dover and Ramsgate - JOBS NOW CLOSED - Home Office Careers

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports. We’re recruiting for 370 Immigration Officers to work in our Immigration Enforcement and Asylum & Protection teams in the Dover and Ramsgate (Manston) areas.

Both these teams share a close partnership and are at the forefront of tackling clandestine entry methods to the UK through several means. including the small boat route, and processing arrivals through these routes to maintain the security of the UK. 

This work is a top priority for Government and the Home Office.  

You can learn more about these roles, including how to apply, below.

Two female Immigration Officers talking

Immigration Enforcement Roles

Immigration Enforcement is part of the Home Office and works with law enforcement and cross-government partners to tackle serious and organised immigration crime. There are 100 roles on offer in our Clandestine Channel Threat Command, which is based in Dover and Ramsgate.

This command aims to end the viability of Channel crossings by small boats, tackling the criminal gangs who drive these incredibly dangerous crossings and working with UK and French operational partners to prevent the crossings and save lives.

Asylum and Protection Roles

Asylum and Protection plays an important role in supporting the economy and cultural life of the UK. They offer protection to the most vulnerable and reject claims from those who do not qualify, ensuring effective immigration control and keeping the UK safe and secure. There are 270 roles available in the National Asylum Intake Unit, which is also based in Dover and Ramsgate.

This unit is responsible for confirming the identity and registering asylum claims from those arriving by small boats in the Channel, people who have arrived hidden in lorries and other in-country claimants.

Benefits

We offer competitive starting salaries, details of which are shown in the relevant section below, allowances worth up to an additional 47.77% of your base salary, a Civil Service Pension with employer contribution rates of at least 26.6%, and a range of other brilliant benefits including flexible working and 25 days annual leave on appointment, rising with service.

Find out more about some of the other benefits we offer.

Q&A Events   

If you want to learn more about these roles you can join one of our free online live events, during which you will hear from current Officers about what the job is like, what opportunities and career prospects you will have and why the job matters. We will also talk about the recruitment and security vetting processes, and you’ll have the opportunity to ask questions from our friendly and experienced team members. 

The events will be on the following dates. Register by clicking on the date and time you want to attend.

More about the roles

  • £24,883 – £27,372

    There is also an Annualised Hours Working allowance available to compensate for shift working – see section below. This is paid in addition to the monthly salary to compensate for out of office hours working and flexibility and is currently between 45.67% and 47.77% of your base salary. The specific rate will depend on which location or team you work for.

  • Both teams are 24/7 operations with shift patterns including early starts, evening working, night shifts, weekends and public holidays. Shift lengths can vary and be up to 12 hours. Rosters are published in advance, but shifts can change or extend according to business need.

    Please note that not all part time working patterns can be supported within these roles, therefore applicants should discuss work patterns with the vacancy holder ahead of accepting an offer.

  • We are looking for people who:

    • are motivated, disciplined and organised,
    • show flexibility in dynamic situations within fast-paced operational environments,
    • are keen to learn and develop
    • have a strong sense of personal ethics and honesty,
    • enjoy engaging with a variety of people from all backgrounds,
    • can calmly handle difficult and challenging situations,
    • are passionate about creating an inclusive environment for colleagues to thrive in, and
    • will be robust at enforcing UK immigration law whilst maintaining professionalism and sensitivity.

    For Clandestine Channel Threat Command roles we are particularly keen to hear from those with language skills, particularly Albanian, Sorani, Arabic, Kurmanji, Pashto/Dari, Tigrinya and/or cultural awareness of communities using these languages.

  • Successful candidates must be professional, customer focused and be able to demonstrate:

    • sound interpersonal, communication – both written and verbal – and relationship building skills with a range of audiences. Communicating clearly with enthusiasm, treating others with respect, compassion and valuing inclusion and diversity.
    • the ability to make effective and difficult decisions, often under pressure, applying legislation and policy guidance correctly to ensure compliance
    • a willingness to undertake and successfully complete the Home Office Professional Safety Training to level 2 or 3 standard (Arrest Training) as appropriate to role. This may be delivered at a training centre elsewhere in the UK. This course is designed to provide theoretical and practical knowledge of personal safety, self-defence and security, incorporating physical techniques and voice commands to successfully de-escalate any incidents.
    • a full valid UK manual driving licence
  • This vacancy uses Success Profiles and assesses your Experience, Behaviours and Strengths. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

    You will submit your application through the online civil service recruitment portal: Civil Service Jobs.

    1.    Statement of Suitability

    You should submit a Statement of Suitability explaining in no more than 500 words, how your skills and experience meet the essential criteria listed on the Job Specification.

    2.    The interview

    If you are successful at sift stage you will be invited to an interview, which will use a blended approach of behaviour- and strength-based questions.

    There is no expectation for you to prepare for the strength-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

    The Behaviours we will assess you against are Making Effective Decisions and Working Together.

  • Please submit your application by 23:55 on Friday 21 October

  • If you are interested in one of these roles, please apply using the button below.