Hi, my name is Ayla and I’ve been working in the Home Office since 2001. Before working my way into the world of Content Design, I worked in local government as a public librarian for many years. As a librarian specialising in reference and information services, I had to work out what our library users needed and allow them to access it easily and these are the key transferrable skills I use in my role now.
I really enjoy my role. I like that my typical day is busy and varied. I manage a team of content designers who publish information on GOV.UK and my main role is to make sure they’ve got everything they need to make that happen. For example, I could be coordinating and communicating the content design standards and processes they have to follow; testing out a new ticket logging system that will speed up completing requests; or working with them to identify opportunities for their continuing professional development.
What I enjoy most about working as a Senior Content Designer is getting my hands dirty and doing some content design based on user needs such as, creating, iterating and publishing guidance for the public on GOV.UK.
More widely, I really enjoy making a difference. We publish essential information for the public to allow them to access important government services and gain insight into what the government is doing. Being a part of the department that works on some of the most important government activity and policy making is fulfilling.
Also, there are, so many great benefits to working in the Home Office, such as being able to access excellent terms and conditions, including available: flexible working, generous leave and a good pension scheme.
I would highly recommend working in the Home Office as a Principal Content Designer. If you’re interested, you could reach out to one of our recruiters to understand what the role involves and learn about the application and interview process.