UK Visas and Immigration (UKVI) is responsible for deciding who has the right to visit, study, work and stay in the United Kingdom. We help to protect the UK’s national security, as well as providing a world-class customer service to the millions of people who come to the UK legally each year.
UK Visas and Immigration plays a vital role in supporting the economy and cultural life of the UK, considering which organisations should have licenses to bring non-EEA nationals to work and study in the UK, as well as deciding on applications from hundreds of thousands of foreign nationals wishing to come to the country for visits, work, study or to be with family.
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UKVI also runs the UK’s asylum system for both adults and unaccompanied children, deciding on applications and providing humanitarian protection to some of the world’s most vulnerable people. And we manage support services for asylum seekers and then help refugees as they build new lives in this country.
As well as a national footprint with three major processing hubs in Croydon, Sheffield, and Liverpool, there are currently five decision making hubs and over 300 Visa Application Centres (VACs) around the world employing more than 5,000 staff. Our focus is to deliver highly competitive customer services that support the UK’s economic growth and security.
What you could be doing
- Getting to the heart of asylum applications, establishing the facts and applying the law to protect both the vulnerable as well as the country.
- Assessing visa applications, helping people with the right skills and evidence to work or study in the UK, benefitting the UK economy as well as those individuals.
- Protecting vulnerable people from human trafficking by asking the right questions and scrutinising applications thoroughly to ensure visas aren’t being misused.
- Helping to manage asylum support services, providing accommodation, subsistence payments and other support services to refugees starting new lives in this country.
- Making decisions on sponsor licenses which determine who can bring people into the UK for Study/Work purposes and dealing with licence-related transactions.
- Working with Commercial Partners who support us in the delivery of visa application services and Transactional Services Support
The benefits of working in UK Visas and Immigration
We have a commitment to developing world class customer services, including through professional development. We also have clear development pathways for those in the Operational Delivery profession
We have a variety of roles providing opportunities to work in interesting and challenging roles, gaining valuable experience for your professional development. We are based in a range of locations across the UK, ensuring that candidates are not restricted by their location.
We also offer flexible working arrangements, including opportunities to work evenings if this is something that are suitable for your personal circumstances. Our IT systems provide scope for remote working. We are developing an annual recruitment calendar showing team members when vacancies for different grades and other related role types will be advertised. This will provide a structure around which team members can consider their own development and plan career steps.
Find out more about the 900 roles we are currently recruiting for across Customer Services Group
Interested in making a difference? View all our UK Visas and Immigration vacancies and apply